TERMS AND CONDITIONS

All reservations will be treated as provisional pending receipt of a non-refundable/non-transferable deposit. In paying, by credit or debit card, by bank transfer or cheque, you are entering into a contract and accepting our Terms and Conditions. The deposit in advance may be the cost of the first night’s stay or the amount in full. The Yacht Hotel may require the balance of payment in full upon arrival. Cheques must be presented in good time for clearance and are NOT accepted on arrival or departure.

• VAT will be charged at the prevailing rate at the time of payment and The Yacht Hotel reserves the right to amend prices accordingly.

• Amendment to an existing booking may incur a charge per room, per amendment.
• All booking amendments must be made in writing.
• No refunds are given for guests who do not stay the full duration of their holiday.
• Deposits are strictly non-refundable but may be transferred to a future booking at the Manager’s discretion.
• We reserve the right to refuse any booking.
• We reserve the right to change any pricing with the exception of confirmed bookings.
• All prices shown are based on two adults sharing a room and are subject to availability.
• Upon arrival a pre-authorization against a credit/debit card is taken.
• Regrettably, pets are not allowed in the hotel.
• No refunds given for dinners not taken when reservation on dinner/bed/breakfast basis.
• Most major credit cards accepted. Cheque payments – see above
• Rooms will be charged for unless vacated by 12.00 pm on the day of departure.
• Rooms are usually ready for occupation from 2.00 pm.
• Please advise us if your arrival time is likely to be after 5.00pm.
• The Yacht Hotel accepts no responsibility for any property damaged or lost within the Hotel unless it has been deposited at Reception for safe keeping.
• The Yacht Hotel does not accept liability for any loss or damage to vehicles left on the Hotel’s property.
• Smoking is not permitted within any of the rooms at The Yacht Hotel. Should this be disregarded, a deep-cleaning charge will be charged.
• The Yacht Hotel cannot be held responsible for failure of public services, electricity, water, etc.) or any disturbance beyond its control. In all cases, with the exception of personal injury or death, our liability to you for the total of all claims arising from your stay/visit with us, is limited to the cost of the booking.
• Disability Awareness: please advise Reception of any disabilities or special requirements.
• Threatening, offensive or illegal behavior will not be tolerated.
• We reserve the right to recover any losses due to damage caused to the The Yacht Hotel’s property, fixtures, fittings and flood damage.